You can contact us by email at: DRNDV@AOL.COM

Return Policy:  You may return an item for refund or replacement within 15 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by a Return Authorization Number.  Please email us at DRNDV@AOL.COM to receive this number. When you return an item, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.  All original tags must still be attached properly to product in order for your return to be processed.

You may return merchandise to:
Jewelry By Deneen
3 Lindsay Drive
Morganville, NJ 07751

If you have any questions regarding your order, please feel free to contact us at:
DRNDV@AOL.COM

If a piece breaks, please email me and I will repair it for you free of charge, less shipping and handling charges.  After 1 year from purchase date, there can be no guarantee that any lost or broken beads will still be in stock to use for repairs but we will try our best to match or closely match the beads or chain that you need.